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FAQ
When will my order be delivered?
All orders are packed and shipped by our team within 24 hours.
You’ll receive an email with your tracking code as soon as your package is on the way.
Delivery usually takes between 2 to 5 days.
How much does shipping cost?
Shipping costs will be calculated at checkout based on your location.
My order hasn’t arrived yet, what should I do?
In most cases, your order will be delivered within the expected time frame.
If there’s a delay, you can check the current status of your delivery.
If your order hasn’t arrived 3 days after the estimated delivery date, please contact us via email or phone so we can resolve it as soon as possible.
We strive to respond to all requests within 24 hours.
How can I return a product if I'm not satisfied?
We offer a 30-day guarantee for exchanges and returns.
To request a return, please contact our customer support team via email or phone.
Include your name, order number, and the reason for the request.
For more information, please see our exchange, return and refund policy.
If you have any further questions, feel free to reach out using the form below.
Our team is available 6 days a week to answer your questions. Fill out the contact form below and we’ll get back to you within 24 hours.
We look forward to hearing from you!